Some Pixel users can’t dial 911 — what you need to know

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Some Pixel users tin can't punch 911 — what you demand to know

The Google Pixel 3, the device where this effect was first observed. (Image credit: Future)

Some Google Pixel phones take been afflicted with a serious bug that locks upwards the phone when yous try to call the emergency services. It's bad, but a gear up is coming.

Reddit user KitchenPictures5849 drew attention to this consequence, posting on the r/GooglePixel subreddit. In their story, they detail how later ringing 911 concerning their grandmother, their Pixel 3 (running Android xi) froze upwardly. The phone immune app switching but zippo else, which meant they couldn't speak to the operator on the other end of the line. Luckily, the user was able to call and go help from a unlike phone, simply this is patently a huge trouble.

This upshot has since been replicated past Google, and the company has now come out and said that the cause is Microsoft Teams. Because the user had installed the app but not logged in, an unusual interaction betwixt it and Android itself had caused the 911 problem. (Since this story offset ran, fifty-fifty more problems have been institute with Teams on Android.)

In terms of a resolution, the GoogleCommunity Reddit account wrote in a reply to the original thread that "Google and Microsoft are heavily prioritizing the issue, and nosotros expect a Microsoft Teams app update to exist rolled out soon." Information technology added that an Android update is planned for January 4 equally an additional measure.

What to do side by side

Google said it was only aware of ane study of this issue, but nonetheless gave advice on how to avert it. You should follow the tips beneath if you utilize any Android phone with Android 10 or later, non just if yous own a Pixel:

• Updating the Microsoft Teams app equally soon equally an update is available
• Remain signed in to the Microsoft Teams app if y'all have done so already
• Uninstall and so reinstall Teams if yous oasis't signed in on the device earlier

If you want to make certain you don't miss the update, and so regularly cheque the Google Reddit post linked higher up. The writer promises to update the mail service when all users tin can access the update to Microsoft Teams.

Richard is a Tom'due south Guide staff writer based in London, covering news, reviews and how-tos for phones, gaming, audio and whatever else people demand advice on. Following on from his MA in Magazine Journalism at the Academy of Sheffield, he's also written for WIRED U.K., The Register and Creative Bloq. When not at work, he'south likely thinking nigh how to brew the perfect cup of specialty java.

Source: https://www.tomsguide.com/news/some-pixel-users-cant-dial-911-what-you-need-to-know

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